About ADA Paratransit Travel
The SCAT ADA Paratransit is a curb-to-curb service offered to all disabled citizens of Springfield who are otherwise unable to utilize our fixed-route services.

Clients will be served regardless of age or income status. Any client in need of assistance from door-to-curb must make arrangements prior to travel. Paratransit operators can only assist clients from curb to/on the vehicle;

from the vehicle to/on the curb.

What Does Paratransit Service Offer?

Convenient, safe, low-cost transportation for citizens who are otherwise unable to utilize the fixed route bus services within Springfield.

How Do I Qualify?

Certification will be granted on the criteria defined in the “Americans with Disabilities Act of 1990”. An application is required to be completed and signed by a physician, health care provider, social service agency, etc. Applications for new clients may be picked up at our administrative offices or mailed upon request.
(Print Off (ADA) Half-Fare Determination Form Application)
(Download Adobe Reader)

How Much Does Paratransit Services Cost?

The cost for paratransit travel is as little as $1.50 or as much as $6.00 based on the number of route zones traveled in a single trip. Paratransit fares will not exceed twice the comparable fixed-route fare. The exact cost of travel will be quoted when reservations are made. If additional stops are needed the cost will be $1.50 for each additional stop. If an individual receives Medicaid it would be to their advantage to contact the Department of Human Services at 327-1710 to find out if he/she qualifies for travel assistance.

What is Dial-A-Ride?

This is a curb-to-curb service anyone is able to use. We can get you to any destination with-in the city limits. There is a flat rate of $4.oo per person each way of travel. This service is by appointment only. For more information on booking a trip, see How Do I Schedule Travel?

Personal Care Attendants (PCA’s)

PCA’s may travel with consumers if it is required and established at the time of certification. PCA’s are permitted to ride free of charge. A PCA may be whomever is designated by the consumer (mother, father, spouse, friend, neighbor, or care provider). The ADA Paratransit service is equipped to handle mobile oxygen cylinders, guide dogs, canes, walkers, and wheelchairs. Consumers are responsible for their mobility equipment. SCAT does not provide any mobility devices.

Paratransit service is available Monday thru Friday, 6:40am– 5:40pm. Appointments for ADA paratransit services can be made by calling 328-3597or email. Appointments can be scheduled the day prior to travel. Hearing impaired clients with access to a Telephone Display Device (TDD-TTY) should call 328-3598 or call the Ohio Relay Service at 1-800-750-0750.

How Do I Cancel A Scheduled Trip?

A scheduled trip must be cancelled at least one hour prior to your scheduled pick-up time or the trip will be considered a “No Show”. Our “No Show” policy states: “If there are three (3) no shows in a six week period, service will be suspended for no more the thirty (30) days”.